Datenschutzerklärung

1. Responsible body and contact information

This privacy policy applies to the processing of personal data of all users and visitors to the website.

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MechanX is responsible for data processing, represented by:

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Oguzhan Soyer
Ediz Kocabas
Jannis Grönberg

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If you have any questions or comments about this privacy statement, please contact us at team@mechanx.ai.

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We reserve the right to change this privacy policy from time to time. When we publish a revised version, we make this clear on our website. The latest version of our privacy policy can be found on this page.

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2. Processing of personal data

Personal data is any information that can directly or indirectly identify you as an individual, including your name, email address, and IP address.

We process your personal data when you use MechanX and/or visit our website, for example when you register to create an account. Some personal data is required to provide our services. Other data is optional. You can change or delete voluntarily provided personal data in your own account at any time.

In the following, we explain why we process personal data, which personal data may be affected and on which legal basis we do so.

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2.1. Use of the website and cookies

When you visit our website, small text files are stored on your computer, smartphone or other devices. These files are known as “cookies.” For detailed information on the use of cookies and similar technologies, see our Cookie Policy.

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2.2. Create an account

When you register to create an account, it is necessary to process some of your personal data. All data that you provide to us is only visible to MechanX and is not shared with other users.

We process the following data from you:

• First name
• surname
• email address
• IP address

We process this personal data for the following purposes:

• To enable you to use MechanX
• To recommend content from MechanX that could be based on information you have provided
• To analyse your data internally and improve our service for users

The legal basis for processing your personal data for purpose (1) is the performance of a contract with you (use of MechanX). For purposes (2) and (3), we rely on a legitimate interest in informing you of updates, analyzing the use of MechanX and improving our service for users.

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2.3. contacting

If you have any questions for us, you can email us at team@mechanx.ai. In doing so, it is necessary to process the following personal data from you:

• name
• email address
• The content of your message

We process this personal data for the following purposes:

• To answer your question or respond to your message
• To contact you in connection with processing your question
• To analyze the most common questions and improve the service

The legal basis for processing your personal data for purposes (1) and (2) is to fulfill a contract with you: answering your question or responding to your message. For purpose (3), we rely on a legitimate interest in improving the service.

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3. Sharing your personal data

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‍3.1. Internal transfer

MechanX only shares your personal data internally with employees who are authorized to access your data when necessary for their work.

3.2. Outsourcing work and collaboration with partners

As part of outsourcing certain activities, we may transfer personal data to external parties, so-called contract processors, with whom we have concluded order processing agreements and who are not allowed to use your data for their own purposes.

Some external parties are responsible, independently or jointly with MechanX, for processing your personal data, for example when we use cloud services to operate our platform. We also conclude agreements with these parties regarding the careful processing of your data.

External parties who have access to (parts of) your data include:

• cloud service provider
• SaaS provider to deliver and improve the web app
• Software provider for analysis purposes
• Communications software provider
• stability software provider for MechanX

3.3. Other

We may share your personal information with other parties that we need as part of our services, such as lawyers or bailiffs. Otherwise, we will only share data with third parties if you have given us your consent, if we are required to do so by law or authorities, or if we deem it necessary to protect our own interests and/or the interests of third parties.

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4. Transfer of personal data

Your personal data will only be stored or processed by us or by commissioned third parties outside the European Union (and the EEA) if this complies with the applicable regulations on the transfer of personal data to countries outside the European Union. This means that we only transfer your personal data to countries outside the European Union if the European Union has decided that the third country in question ensures an adequate level of protection, or if other appropriate guarantees are offered, such as an adequacy decision or the use of standard data protection clauses approved by the European Commission. You can find them at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

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5. Retention periods

We do not keep your personal data longer than is necessary for the purposes for which the personal data is processed, as described in this privacy statement. In certain cases, we are required by law to keep personal data for a longer period of time. If we need to keep personal data longer due to a legitimate interest in protecting our rights or the rights of third parties, we will retain the necessary personal data until the relevant incidents and/or claims have been completed.

If you exercise your right to delete your personal data, you can have your data deleted earlier in some cases. We explain this below under the heading “Your Rights.”

We use the following retention periods:

• Site usage and cookies (see our cookie policy)
• Account information: until you delete your account or have been inactive for more than 15 months
• Contact: maximum 1 year

6. Safety

We take the protection of personal data seriously and MechanX takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized changes. Additionally, you can take the following steps to secure your account:

• Use a strong password
• Notify us immediately of any changes to your personal information or incidents involving your personal information
• Be careful when disclosing personal information about yourself on your public account, social media, and messages
• After visiting our website, sign out if you're using a public computer

7. Your rights

You can ask us to exercise your rights in relation to your personal data:

• Withdrawal of consent: You can ask us to withdraw your consent as soon as it has been given. We will then stop processing your personal data in the future, unless there is another reason that requires us to do so.
• Information: You can ask us what personal data we process about you. If we do this, we will tell you what personal data is being processed, for what purpose, which third parties it is shared with, the retention periods used, the source from which the personal data may have been collected outside of yourself, and information about any automated decision making. In your own account, you can view most of your data and verify that it is correct.
• Correction: You can ask us to correct or supplement your personal data if this personal data is incorrect or incomplete. In your own account, you can review and adjust most of your data.
• Deletion: You can ask us to delete your personal data if the personal data is no longer relevant for the purpose for which it was collected, if consent has been withdrawn, if you object to the processing of personal data based on a legitimate interest, or if the processing of personal data is unlawful. You can delete your own account at any time. Sometimes we are required by law to keep your data for a specific period of time, see the “Retention periods” heading.
• Restriction of processing: You can ask us to restrict the processing of your personal data if the accuracy of the personal data is disputed, the processing of personal data is unlawful but you do not want it to be deleted, or if you are waiting for a response to a request to exercise the right to object. In this case, we will continue to store the data but will not process it any further.
• Objection: You can object to the processing of your personal data if the data processing is based on our legitimate interest, including the use of personal data for direct marketing purposes.
• Data portability: You can ask us to receive your personal data in a structured, up-to-date and machine-readable format or to transfer it to another organization if data processing is automatic and based on consent or a contract.

You can make a request to exercise the above rights by contacting us at team@mechanx.ai. We aim to respond within four weeks of receipt of the request.

You can also file a complaint with the relevant data protection authority if you believe that MechanX has violated your data protection rights.

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8. Use of Google Analytics

Service description: This is a web analytics service. It allows you to measure advertising ROI and track user behavior with Flash, video, websites, and applications.

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Processing company: Google Ireland Limited
Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

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Data protection officer of the processing company: contact form

Purposes of data processing:

• marketing
• analysis

Technologies used:

• cookies
• pixels
• JavaScript

Collected data:

• click path
• date and time of visit
• device information
• location information
• IP address
• Pages visited
• referrer URL
• Browser information
• hostname
• browser language
• browser type
• screen resolution
• device operating system
• Interaction data
• user behavior
• URL visited
• cookie ID

9. Nutzung von Umami

Wir nutzen Umami, ein datenschutzfreundliches Analyse-Tool, um die Nutzung unserer Website zu verstehen und zu verbessern. Umami sammelt anonymisierte Daten über Seitenaufrufe und Benutzerinteraktionen, ohne persönlich identifizierbare Informationen zu erfassen.

Gesammelte Daten:

• Besuchte Seiten
• Referrer (Quelle des Besuchs)
• Browsertyp und -version
• Betriebssystem
• Bildschirmauflösung
• Ungefährer Standort (basierend auf IP-Adresse, ohne Speicherung der vollständigen IP)

Umami verwendet keine Cookies und speichert keine personenbezogenen Daten. Die gesammelten Informationen werden ausschließlich für statistische Zwecke verwendet und nicht an Dritte weitergegeben.

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10. Nutzung von Hotjar

Wir setzen Hotjar ein, um das Nutzerverhalten auf unserer Website besser zu verstehen. Hotjar ist ein Analyse- und Feedback-Tool, das uns hilft, die Benutzererfahrung zu verbessern.

Hotjar erfasst Daten wie:

• Mausbewegungen, Klicks und Scrollverhalten
• Nicht-personenbezogene Informationen (z.B. Browsertyp, Gerätetyp, Bildschirmgröße)
• Pseudonymisierte IP-Adressen (gekürzt)
• Seitenaufrufe und Interaktionen

Hotjar speichert diese Informationen in einem pseudonymisierten Nutzerprofil. Weder Hotjar noch wir werden diese Informationen verwenden, um einzelne Nutzer zu identifizieren oder mit anderen Daten über einzelne Nutzer zusammenzuführen.

Sie können der Datenerfassung durch Hotjar widersprechen, indem Sie die "Do Not Track"-Einstellung in Ihrem Browser aktivieren oder die Hotjar-Opt-out-Seite besuchen: https://www.hotjar.com/legal/compliance/opt-out

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11. Nutzung von CookieYes

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Wir verwenden CookieYes für das Management und die Kontrolle von Cookies auf unserer Website. CookieYes ermöglicht es uns, Ihre Cookie-Präferenzen zu respektieren und Ihnen die Kontrolle über die Verwendung von Cookies zu geben.

CookieYes sammelt und verarbeitet folgende Daten:

• Ihre Cookie-Einwilligungen und Präferenzen
• Einen eindeutigen, anonymen Identifier zur Speicherung Ihrer Präferenzen
• IP-Adresse (in anonymisierter Form)
• Datum und Uhrzeit der Einwilligung

Diese Daten werden verwendet, um:

• Ihre Cookie-Präferenzen zu speichern und umzusetzen
• Einen Nachweis über Ihre Einwilligung zu führen
• Die Funktionalität des Cookie-Banners und der Einwilligungsverwaltung zu gewährleisten

Die durch CookieYes gesammelten Daten werden nicht für Marketingzwecke verwendet und nicht an Dritte weitergegeben, außer dies ist gesetzlich erforderlich.

Sie können Ihre Cookie-Einstellungen jederzeit über den Link "Cookie-Einstellungen" in der Fußzeile unserer Website ändern.

Für alle oben genannten Tools gilt: Die Verarbeitung erfolgt auf Grundlage unserer berechtigten Interessen an der Analyse, Optimierung und dem wirtschaftlichen Betrieb unserer Website gemäß Art. 6 Abs. 1 lit. f DSGVO. Sofern eine entsprechende Einwilligung abgefragt wurde, erfolgt die Verarbeitung ausschließlich auf Grundlage von Art. 6 Abs. 1 lit. a DSGVO; die Einwilligung ist jederzeit widerrufbar.

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9. Contact information

If you have any questions or issues regarding this privacy statement, please contact us at team@mechanx.ai.

Last updated: Aug 6, 2024